Right of withdrawal

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must contact us, VYBE Beauty GmbH , Vogelsanger Str. 197 B, 50825 Cologne , Germany, hello@get-vybe.com, by means of a clear statement (e.g. a letter sent by post or email). inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we will use the same payment method that you used for the original transaction, unless something different was expressly agreed with you. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You will receive the goods immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract

Hive Logistics GmbH Fulfillment Center
Maulbeerstraße 7, 15834 Rangsdorf

to send back. The deadline is met if you send the goods before the fourteen day period has expired. In principle, you bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Sample cancellation form

(If you want to cancel the contract, you can use this form and send it to us.)

At:

hello@get-vybe.com Date:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

I/we (*) ordered the goods on (*)/received on (*)

Name of consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only for paper notification)

(*) Delete what is not applicable.